Smart Water Heater Switch (Zigbee)

Zigbee Hub Required for Connection

App Installation

 Outsmart® app allows user to have all controls in one single app.  

  • Search for Outsmart in Google store or Apple store and download it
  • Register an account with us. Grant all access to notification, location, wifi and bluetooth for seamless connectivity
  • Ensure Bluetooth and Wifi is turned on and mobile phone is connected to home Wi-Fi 2.4ghz only
  • Most smart home products only works with Wi-Fi 2.4ghz,if you are using a combined router, kindly contact your telecom provider for guidance on how to turn off Wifi 5ghz

Installation Precautions


Tools Required

Flat screw to pry open the switch from underneath

A test pen to check on electricity 

Traditional Water Heater Switch

All traditional water heater switches in Asia are wired up with 3 wires, neutral, live and earth.
However smart switches only require 2 wires, neutral and live. 

Outsmart Zigbee Water Heater

Most water heater only require 20A to power up, Outsmart provides a buffer and safer options with 30A and 40A

Reset Switch / Enter Paring Mode

We may have different batches and model of water heater, thus there are 2 different pairing methods:

Method  1:
To reset the switch and enter into pairing mode, long press the first gang for 10 seconds, you will see the indicator light flashing

Method 2: 
5 short press on the on/off button
then long press on the sixth times. Release the button immediately when you hear a beep sound.
Indication Light will start flashing 

Blue indicator light is ON, Green Indicator light is OFF
Green indicator light will be removed after pairing is successful

Indicator light can be turned off after connection

Ensure Outsmart Zigbee Hub is Connected Successfully

A Outsmart Zigbee hub is required in order to use Outsmart Zigbee products 

If user has more than 1 zigbee switch, it is recommended to reset all together and let it enter pairing mode.

Zigbee hub will then locate all together at once.

Connect Device

  • Tap open Outsmart Zigbee Hub on home screen
  •  Tap Add New Devices
  • Ensure Zigbee Product are all in pairing mode
  • App will auto discover the product that are within range, otherwise, reset the product again
  • You are Connected!

Remember to tag us when you post them on social media!


  •  Zigbee Hub is unable to located my switch
  •  As zigbee hub connectivity is similar to Wifi connectivity, it is likely that your switch may be too far to reach 
  • Product indicator light is not blinking.
  • Long press the first gang for 10s, try it multiple times
  • Light is flickering
  • Lights that are not 10watts will flicker if user don’t wire up capacitor, suggest to wire up or change to a higher wattage
  • Can I leave the last light switch empty without any output?
  • Yes you can, as long as the first switch is powered up by a Live wire, the second or third switch can be empty and be used as a scene switch to turn on Aircon, TV, smart plug, note that you would require other smart devices to do that.
  • Can the switch be used for fan?
  • Yes, since August 2023, all our Wall Switches are upgraded, and it can work with Ceiling Fan, Laundry Rack Etc, Suggest to wire up at the first gang

App Function

Set Automation​

Smart home is all about automation and allowing your home to have its own schedule.
“switch on a light when its raining”
“turn off phone charger after 2 hours”
“turn on the air conditioner every Friday 9pm”​

Set Scene​

Smart Scene allows you to be just a click away from anything.
It helps you to switch off the air conditioner in living room to wall switch in toilet to
computer in your room, with just one click.
Every user love the “Come Home Scene and Leave Home Scene”
It definitely helps to improve your way of living.​

Voice Assistance ​

What is Smart Home without controlling it with your voice?
Outsmart app is well integrated with authorized partners like Google Home and Amazon Alexa.

Share it

Sharing device made easy with our app.
You can share it with anyone who downloaded Outsmart app.