Smart Switch (Zigbee)
App Installation
Outsmart® app allows user to have all controls in one single app.
- Download Outsmart App:
- Visit the Google Play Store (for Android devices) or Apple App Store (for iOS devices)
Search for “Outsmart” and click the “Download” or “Get” button
- Register Your Account:
- Open the Outsmart app and follow the registration prompts
Create a new account with us to get started
- Grant Necessary Permissions:
- To ensure seamless connectivity, please grant the Outsmart app access to:
- Notifications
- Location
- Wi-Fi
- Bluetooth
- Important Wi-Fi Configuration Note:
Most smart home products, including this device, are compatible with Wi-Fi 2.4GHz networks only. - If you have a combined router:
Please contact your telecom provider for assistance on how to disable Wi-Fi 5GHz to ensure proper connectivity. - Pre-Connection Checklist:Before adding your device, please ensure:✓ Bluetooth is enabled on your mobile phone
✓ Wi-Fi is enabled on your mobile phone
✓ Your mobile phone is connected to your home Wi-Fi network (2.4GHz)
Installation Precautions
- ALL ELECTRICAL AND WIRING WORKMUST BE PERFORM BY PROFESSIONAL LICENSED ELECTRICIAN
- TURN OFF CIRCUIT BREAKER POWER AND USE A TEST PEN TO ENSURE NO ELECTRICITY ON WIRES BEFORE PROCEEDING
- DO NOT EXCEED MAXIMUM LOAD (10A)
Non Neutral Wire Installation
Optional but highly recommended!A capacitor is included in every package and can be installed if neutral wire is not present.
- Stabilize electricity current
- Prolong the lifespan of the switch
- Reduce issues like:
- Flickering
- Inconsistent operation
- Power fluctuations
Note that: Capacitors have a limited lifespan, and their performance can degrade over time. Regular maintenance and potential replacement of the capacitor may be necessary to ensure continued operation of the smart switch. This additional maintenance can be an inconvenience for user without neutral wiring.
Video tutorial on wiring of capacitor
Once wires are all in place and capacitor is wired up.
(either way works, Non-polarized capacitors are capacitors without positive or negative polarity)
Power up the circuit breaker ensure that wall switch can now be manually controlled.
(If lights still flickers, capacitor could be loose or capacitor is not on the first light)
example: if user has 10 downlight wired on first gang, user has to identify which is the first light bulb that the L1 reaches, then wire the capacitor on the first bulb
Product Set Up
Outsmart Zigbee Switches is capable to work with Neutral wire or Non Neutral wire
refer to the 3 diagram below:
https://outsmart.sg/neutral-vs-non-neutral
Ceiling Fan Installation
**IMPORTANT WIRING METHOD FOR NON NEUTRAL WIRE CEILING FAN INSTALLATION**
• Single Gang: Not suitable (Unless with Neutral)
• Double Gang: Capacitor to be wired on first light, ceiling fan can be wired on second gang
• Triple Gang: Capacitor to be wired on first light, another light on second gang, ceiling fan can be wired on third gang
- Note:
- If you have a neutral wire, you can wire as desired.
- Wire the highest wattage light on first gang
- Do not leave 1st gang empty, smart switch draws its power from first light, and if its empty, it is unable to be powered up
Reset Switch / Enter Paring Mode
To reset the switch and enter into pairing mode, long press the first gang/button for 10 seconds, indicator light will start flashing,
If there are more than 1 Zigbee device to pair into the app, you may reset all at once, and Zigbee hub will automatically search and connect devices that are within reachable range within 5 mins.
Ensure Outsmart Zigbee Hub is Connected Successfully
A Outsmart Zigbee hub is required in order to use Outsmart Zigbee products.
Connect Device
- Tap open Outsmart Zigbee Hub on home screen
- Tap Add New Devices
- Ensure Zigbee Product are all in pairing mode
- App will auto discover the product that are within range, otherwise, reset the product again
- Rename each individual device to better identify in Outsmart app.
FAQ
- Zigbee Hub is unable to located my switch
- As zigbee hub connectivity is similar to Wifi connectivity, it is likely that your switch may be too far to reach
- Product indicator light is not blinking.
- Long press the first gang for 10s, try it multiple times
- Light is flickering
- Lights that are not 10watts will flicker if user don’t wire up capacitor, suggest to wire up or change to a higher wattage
- Can I leave the last light switch empty without any output?
- Yes you can, as long as the first switch is powered up by a Live wire, the second or third switch can be empty and be used as a scene switch to turn on Aircon, TV, smart plug, note that you would require other smart devices to do that.
- Can the switch be used for fan?
- Yes, since August 2023, all our Wall Switches are upgraded, and it can work with Ceiling Fan, Laundry Rack Etc, has to be wired up on the last gang, if home owners do not have neutral wiring at home
App Function
Set Automation
Smart home is all about automation and allowing your home to have its own schedule. Example: “switch on a light when its raining” “turn off phone charger after 2 hours” “turn on the air conditioner every Friday 9pm”
Set Scene
Smart Scene allows you to be just a click away from anything. It helps you to switch off the air conditioner in living room to wall switch in toilet to computer in your room, with just one click. Every user love the “Come Home Scene and Leave Home Scene” It definitely helps to improve your way of living.
Voice Assistance
What is Smart Home without controlling it with your voice?
Outsmart app is well integrated with authorized partners like Google Home and Amazon Alexa.
Share it
Sharing device made easy with our app. You can share it with anyone who downloaded Outsmart app.
