Smart Water Heater Switch (Wi-fi)

App Installation

 Outsmart® app allows user to have all controls in one single app.  

  • Download Outsmart App:
    • Visit the Google Play Store (for Android devices) or Apple App Store (for iOS devices)
    • Search for “Outsmart” and click the “Download” or “Get” button

  • Register Your Account:
    • Open the Outsmart app and follow the registration prompts
    • Create a new account with us to get started

  • Grant Necessary Permissions:
    • To ensure seamless connectivity, please grant the Outsmart app access to:
      • Notifications
      • Location
      • Wi-Fi
      • Bluetooth
  • Important Wi-Fi Configuration Note:
    Most smart home products, including this device, are compatible with Wi-Fi 2.4GHz networks only.

  • If you have a combined router:
    Please contact your telecom provider for assistance on how to disable Wi-Fi 5GHz to ensure proper connectivity.

  • Pre-Connection Checklist:
    Before adding your device, please ensure:
    Bluetooth is enabled on your mobile phone
    Wi-Fi is enabled on your mobile phone
    ✓ Your mobile phone is connected to your home Wi-Fi network (2.4GHz)

Installation Precautions

  • ALL ELECTRICAL AND WIRING WORKMUST BE PERFORM BY PROFESSIONAL LICENSED ELECTRICIAN
  • TURN OFF CIRCUIT BREAKER POWER AND USE A TEST PEN TO ENSURE NO ELECTRICITY ON WIRES BEFORE PROCEEDING

Tools Required

Flat screw to pry open the switch from underneath

A test pen to check on electricity 

Traditional Water Heater Switch

All traditional water heater switches in Asia are wired up with 3 wires, neutral, live and earth.
However smart switches only require 2 wires, neutral and live. 

Outsmart Zigbee Water Heater

Most water heater only require 20A to power up, Outsmart provides a buffer and safer options with 30A and 40A

Reset Switch / Enter Paring Mode

Method  1:
To reset the switch and enter into pairing mode, long press the first gang for 10 seconds, you will see the indicator light flashing

Method 2: 
5 short press on the on/off button
then long press on the sixth times. Release the button immediately when you hear a beep sound.
Indication Light will start flashing 

Connect Device

  • Tap on the (+) button on top right, then Add Device
  • Ensure Wifi and Bluetooth are both turned on 
  • Select Electrical then Switch (Wifi)
  • Ensure mobile phone is connected to your home 2.4ghz wifi only
  • Enter the correct password
  • Tap next and add 
  • Unsuccessful connection are usually because home wifi is not set to 2.4ghz

Remember to tag us when you post them on social media!

FAQ

  •  I can’t connect the product, it gets timed out.
  •  Ensure phone is connected to 2.4ghz wifi only, ensure wifi password is accurate and product position is not too far from router
  • Product indicator light is not blinking.
  • long press first button for 10s

App Function

Set Automation​

Smart home is all about automation and allowing your home to have its own schedule.
Example:
“switch on a light when its raining”
“turn off phone charger after 2 hours”
“turn on the air conditioner every Friday 9pm”​

Set Scene​

Smart Scene allows you to be just a click away from anything.
It helps you to switch off the air conditioner in living room to wall switch in toilet to
computer in your room, with just one click.
Every user love the “Come Home Scene and Leave Home Scene”
It definitely helps to improve your way of living.​

Voice Assistance ​

What is Smart Home without controlling it with your voice?
Outsmart app is well integrated with authorized partners like Google Home and Amazon Alexa.

Share it

Sharing device made easy with our app.
You can share it with anyone who downloaded Outsmart app.