Digital Manual
Smart Wifi Heater

App Installation

Outsmart® app allows user to have all controls in one single app.

  • Download Outsmart App:
    • Visit the Google Play Store (for Android devices) or Apple App Store (for iOS devices)

    • Search for “Outsmart” and click the “Download” or “Get” button

  • Register Your Account:
    • Open the Outsmart app and follow the registration prompts

    • Create a new account with us to get started

  • Grant Necessary Permissions:
    • To ensure seamless connectivity, please grant the Outsmart app access to:
      • Notifications
      • Location
      • Wi-Fi
      • Bluetooth
  • Important Wi-Fi Configuration Note:
    Most smart home products, including this device, are compatible with Wi-Fi 2.4GHz networks only.
  • If you have a combined router:
    Please contact your telecom provider for assistance on how to disable Wi-Fi 5GHz to ensure proper connectivity.
  • Pre-Connection Checklist:
    Before adding your device, please ensure:
    ✓ Bluetooth is enabled on your mobile phone
    ✓ Wi-Fi is enabled on your mobile phone
    ✓ Your mobile phone is connected to your home Wi-Fi network (2.4GHz)
     

Installation Precautions

  • ALL ELECTRICAL AND WIRING WORKMUST BE PERFORM BY PROFESSIONAL LICENSED ELECTRICIAN
  • TURN OFF CIRCUIT BREAKER POWER AND USE A TEST PEN TO ENSURE NO ELECTRICITY ON WIRES BEFORE PROCEEDING

Tools Required

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Flat screw to pry open the switch from underneath

A test pen to check on electricity 

Traditional Water Heater Switch

All traditional water heater switches in Asia are wired up with 3 wires, neutral, live and earth.
However smart switches only require 2 wires, neutral and live. 

Outsmart Zigbee Water Heater

Most water heater only require 20A to power up, Outsmart provides a buffer and safer options with 30A and 40A

Reset Switch / Enter Paring Mode

Method  1:
To reset the switch and enter into pairing mode, long press the first gang for 10 seconds, you will see the indicator light flashing

Method 2: 
5 short press on the on/off button
then long press on the sixth times. Release the button immediately when you hear a beep sound.
Indication Light will start flashing 

Connect Device

  • Tap the (+) button located at the top right corner of the screen
    • Select Add Device

    • Ensure both Wi-Fi and Bluetooth are turned on on your mobile device

  • Auto-discovery

    • The app will automatically detect and display the device that is found

    • If auto-discovery fails, try resetting your device and ensure bluetooth is turned on

  • Ensure mobile phone is connected to your home 2.4ghz wifi only
  • Enter the correct password
  • Tap next and add 
  • Unsuccessful connection are usually because home wifi is not set to 2.4ghz

Remember to tag us when you post them on social media!

FAQ

I can’t connect the product, it gets timed out.

Ensure phone is connected to 2.4ghz wifi only, ensure wifi password is accurate and product position is not too far from router

Product indicator light is not blinking.

Long press first button for 10s