Digital Manual
Smart Plug

App Installation​

Outsmart® app allows user to have all controls in one single app.

For Zigbee Smart Plug Digital Manual, Please CLICK HERE

  • Download Outsmart App:
    • Visit the Google Play Store (for Android devices) or Apple App Store (for iOS devices)

    • Search for “Outsmart” and click the “Download” or “Get” button

  • Register Your Account:
    • Open the Outsmart app and follow the registration prompts

    • Create a new account with us to get started

  • Grant Necessary Permissions:
    • To ensure seamless connectivity, please grant the Outsmart app access to:
      • Notifications
      • Location
      • Wi-Fi
      • Bluetooth
  • Important Wi-Fi Configuration Note:
    Most smart home products, including this device, are compatible with Wi-Fi 2.4GHz networks only.
  • If you have a combined router:
    Please contact your telecom provider for assistance on how to disable Wi-Fi 5GHz to ensure proper connectivity.
  • Pre-Connection Checklist:
    Before adding your device, please ensure:
    ✓ Bluetooth is enabled on your mobile phone
    ✓ Wi-Fi is enabled on your mobile phone
    ✓ Your mobile phone is connected to your home Wi-Fi network (2.4GHz)
     

Product Introduction

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  • Press once, product will on/off
  • Long press for 10 seconds, product will reset and unpair from app

Product Set up

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  •  Plug into a socket
  •  Turn on the power
  •  Wait for 5 seconds
  •  Long press the reset button for 10 seconds
  •  Indicator light will start flashing

Connect Device

  • Tap the (+) button located at the top right corner of the screen
    • Select Add Device

    • Ensure both Wi-Fi and Bluetooth are turned on on your mobile device

  • Auto-discovery

    • The app will automatically detect and display the device that is found

    • If auto-discovery fails, try resetting your device and ensure bluetooth is turned on

  • Ensure mobile phone is connected to your home 2.4ghz wifi only
  • Enter the correct password
  • Tap next and add 
  • Unsuccessful connection are usually because home wifi is not set to 2.4ghz

Remember to tag us when you post them on social media!

FAQ

I can’t connect the product, it gets timed out.

Ensure phone is connected to 2.4ghz wifi only, ensure wifi password is accurate and product position is not too far from router

Product indicator light is not blinking.

Long press the reset button for 10 seconds